A wave of change has hit the financial services sector. Banks, insurers and wealth management firms will face greater regulatory uncertainty, tightening profit margins, increasingly empowered consumers, and disruptive entrants into the sector.
With a host of emerging technologies are revolutionizing how financial services firms can design and deliver services to customers, financial providers’ business and technology teams must work together to construct tailored digital services and experiences that solve customers’ immediate needs.
Frederic Giron, VP Research Director at Forrester Research will share the latest digital banking practices in financial services. Don't miss this opportunity to engage with Forrester’s top experts and connect with peers facing similar challenges.
Frederic's personal areas of expertise and thought leadership span the domains of financial services (retail banking, insurance); digital operating models; as well as business technologies, such as cloud, the internet of things, and artificial intelligence.